-
PRIVACY AND DATA PROTECTION
1.1 Privacy Policy
Your use of the Platform is governed by our Privacy Policy, which explains
how we collect, use, and protect personal information. By using the Platform,
you consent to our data practices.
1.2 Data Processing
- Job Seeker data is shared with Employers to whom they apply
- Employer data may be visible to Job Seekers and other users
-
We implement reasonable security measures but cannot guarantee absolute
security
- Users are responsible for protecting their own data and devices
1.3 GDPR/CCPA Compliance
For users subject to GDPR, CCPA, or similar regulations, additional rights
and processes apply as detailed in our Privacy Policy.
-
FEES AND PAYMENTS
2.1 Subscription Plans
Certain features require payment of fees as detailed in our Pricing Policy.
We offer various subscription plans with different features and limitations.
2.2 Payment Terms
- Fees are stated in U.S. dollars unless otherwise specified
- Payments are processed through secure third-party providers
- You authorize us to charge your selected payment method
- Subscription fees are typically billed in advance
2.3 Price Changes
We reserve the right to change prices with 30 days' notice. Current
subscribers will be notified before price changes take effect.
2.4 Refunds
Refund eligibility is determined by our Refund Policy. Generally:
- No refunds for partial subscription periods
- Refunds may be issued for technical issues preventing Platform use
- Processing fees may be non-refundable
2.5 Taxes
You are responsible for all applicable taxes, which will be added to charges
where required by law.
-
TERMINATION
3.1 By User
You may terminate your account at any time through account settings or by
contacting us.
3.2 By iTRiders
We may suspend or terminate your account if:
- You violate these Terms
- We suspect fraudulent activity
- Required by law
- You pose a risk to other users or the Platform
- For prolonged inactivity
3.3 Effect of Termination
- Access to your account and Platform features will cease
-
We may retain your information as required by law or for legitimate
business purposes
- Paid subscriptions are non-refundable upon termination for cause
- Some provisions survive termination (Sections 7, 10, 11, 12, 13, 14)
-
DISCLAIMERS
4.1 No Warranty
The Platform is provided “as is†and “as available,†without warranties of any kind, whether express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness of content
- Uninterrupted or error-free operation
- Security from unauthorized access
4.2 Job Placement
We do not guarantee:
- Job placement or employment
- The quality, safety, or legality of Job Listings
- The qualifications or background of Job Seekers
- That Employers will review Applications or contact applicants
- The accuracy of screening tools or assessments
4.3 Third-Party Content
We are not responsible for:
- User Content accuracy or legality
- Employer hiring practices or decisions
- Job Seeker qualifications or representations
- Third-party websites linked from our Platform
-
LIMITATION OF LIABILITY
5.1 Exclusion of Damages
To the maximum extent permitted by law, iTRIDERS INC. and its affiliates shall not be liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Lost profits, revenue, or data
- Business interruption
- Personal injury or emotional distress
- Costs of substitute services
5.2 Cap on Liability
Our total liability for any claims arising from these Terms or Platform use shall not exceed the amount paid by you to iTRiders in the 12 months preceding the event giving rise to liability, or $100, whichever is greater.
5.3 Exceptions
Some jurisdictions do not allow exclusion or limitation of liability, so
these limitations may not apply to you.
-
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless iTRiders Inc., its
affiliates, officers, directors, employees, and agents from any claims,
liabilities, damages, losses, costs, or expenses (including reasonable
attorneys' fees) arising from:
- Your use of the Platform
- Your violation of these Terms
- Your violation of any laws or third-party rights
- Your Content
- Your interactions with other users
-
DISPUTE RESOLUTION
7.1 Informal Resolution
We encourage you to contact us first at info@itriders.ai to
attempt to resolve disputes informally.
7.2 Arbitration Agreement
Except for certain specified claims, you agree that any dispute shall be
resolved by binding arbitration rather than in court, using the American
Arbitration Association (AAA) under its Commercial Arbitration Rules.
7.3 Class Action Waiver
You waive any right to participate in class actions or class arbitrations.
Disputes must be brought individually.
7.4 Governing Law
These Terms shall be governed by Law of Ontario without regard to conflict of
law principles.
7.5 Venue
For any claims not subject to arbitration, you agree to exclusive
jurisdiction in the state and federal courts located in San Francisco County,
California.
-
CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Changes will be
effective upon posting on the Platform. We will notify users of material
changes via email or Platform notification. Your continued use after changes
constitutes acceptance. If you disagree with changes, you must stop using the
Platform.
-
GENERAL PROVISIONS
9.1 Entire Agreement
These Terms constitute the entire agreement between you and iTRiders
regarding Platform use and supersede any prior agreements.
9.2 Severability
If any provision is found unenforceable, the remaining provisions remain in
full effect.
9.3 No Waiver
Our failure to enforce any right or provision shall not constitute a waiver
of such right.
9.4 Assignment
You may not assign these Terms without our written consent. We may assign
these Terms without restriction.
9.5 Force Majeure
We are not liable for failures due to circumstances beyond our reasonable
control.
9.6 Notices
Notices may be sent via email, Platform notification to our address below.
-
CONTACT INFORMATION
For questions about these Terms:
Email: info@itriders.ai
Website: https://www.itriders.ai/contact-us
-
ARTIFICIAL INTELLIGENCE PROVISIONS
11.1 AI-Powered Features
iTRiders may utilize artificial intelligence, machine learning algorithms,
and automated systems ("AI Features") to provide, enhance, or optimize
Platform services, including but not limited to:
-
Matching Algorithms: AI-driven candidate-job matching, ranking, and recommendations
-
Resume Screening: Automated parsing, analysis, and initial screening of resumes and
applications
-
Chatbots/Virtual Assistants: AI-powered communication tools for user support
-
Predictive Analytics: Analysis of hiring trends, salary estimations, and market insights
-
Skill Assessment: Automated evaluation of skills or qualifications
-
Content Generation: AI-assisted job description writing or resume optimization suggestions
-
Fraud Detection: AI systems to identify fraudulent job postings or applications
11.2 AI Transparency and Disclosure
-
Notice of AI Usage: We will disclose when AI is being used in material decision-making
processes affecting users
-
Human Oversight: Certain AI decisions may involve human review, but we do not guarantee
human intervention in all cases
-
Bias Mitigation: We implement measures to reduce algorithmic bias, but cannot eliminate
all potential biases
11.3 User Consent for AI Processing
By using the Platform, you acknowledge and consent to:
- Your data being processed by AI systems for Platform operations
- Automated decisions being made based on your data
- The limitations and potential inaccuracies of AI processing
11.4 AI-Generated Content
-
User Responsibility: You are solely responsible for any AI-generated content you submit,
including ensuring its accuracy
-
Disclosure Requirement: Employers must disclose if job descriptions are AI-generated if
required by applicable law
-
Prohibition: You may not use AI to:
- Create fraudulent profiles or applications
- Mass-apply to jobs without genuine interest
- Generate deceptive or misleading content
- Circumvent Platform security or restrictions
11.5 AI Matching and Recommendations
-
No Guarantees: AI matching results are suggestions only and do not guarantee job
suitability or interview outcomes
-
Opt-Out Options: Users may have limited ability to adjust AI recommendation preferences
-
Accuracy Limitations: AI algorithms may not fully capture nuances of qualifications or job
requirements
11.6 Data Used for AI Training
-
Anonymized Data: We may use anonymized, aggregated user data to train and improve our AI
models
-
No Personal Identification: Training data is processed to remove personally identifiable
information where feasible
-
Opt-Out: Users may contact us to request exclusion of their data from AI
training, subject to technical feasibility
11.7 Third-Party AI Services
We may integrate third-party AI services. Your data shared with these
services is governed by:
- Our Privacy Policy
- The third-party's privacy policy and terms
- Applicable data protection agreements
11.8 AI Decision Appeals
-
Right to Explanation: Users may request information about significant AI-driven decisions
affecting them
-
Appeal Process: Specific procedures for challenging AI-based decisions will be detailed
separately
-
Human Review: Available for certain critical decisions, subject to our policies
11.9 AI Limitations and Disclaimers
-
Accuracy: AI systems may produce errors, biases, or inaccurate results
-
No Professional Advice: AI-generated suggestions do not constitute professional career advice
-
Continuous Improvement: AI systems evolve and may change without individual notice
-
SPECIFIC AI RULES FOR USER GROUPS
12.1 Job Seekers Using AI
Job Seekers may use AI tools but must:
- Review and verify all AI-generated content before submission
- Ensure resumes and applications reflect their genuine qualifications
- Disclose AI assistance if explicitly asked by Employers
- Not use AI to misrepresent skills, experience, or identity
12.2 Employers Using AI
Employers using AI for hiring through our Platform must:
- Comply with all applicable AI hiring regulations
- Conduct bias audits of their AI hiring tools if required by law
- Provide appropriate notices to candidates about AI usage in hiring
- Ensure their AI tools don't discriminate against protected classes
12.3 Prohibited AI Uses
All users are prohibited from:
- Using AI to create fake accounts, applications, or job postings
- Deploying AI bots to scrape Platform data
- Reverse engineering our AI algorithms
- Using AI to generate harmful, discriminatory, or illegal content
-
INTELLECTUAL PROPERTY - AI SPECIFIC
13.1 AI-Generated Content Ownership
-
Content generated by our AI tools remains subject to Section 7 (Content
Ownership)
-
You retain rights to content you create using our AI tools, subject to our
license
-
We retain rights to underlying AI models, training data, and algorithms
13.2 Training Data Rights
By using AI features, you grant us a license to use your interactions with AI
systems to improve our models, subject to anonymization and aggregation.
-
LIABILITY FOR AI-RELATED ISSUES
14.1 AI Errors and Omissions
We are not liable for:
- AI recommendation errors or mismatches
- Inaccuracies in AI-generated content
- Decisions made by Employer AI hiring tools
- Biases that may exist in AI systems despite mitigation efforts
14.2 Third-Party AI Liability
We are not responsible for:
- AI tools or decisions made by Employers using external systems
-
Outcomes of AI-powered interviews or assessments conducted off-platform
- Accuracy of AI integrations provided by third parties
âš ï¸ Important AI Usage Notice
iTRiders utilizes artificial intelligence in various platform features. Please be aware:
- AI systems may make errors or exhibit biases despite our mitigation efforts
- AI recommendations are suggestions, not guarantees of suitability
- You should verify all AI-generated content for accuracy
- Some Employers may use AI in their hiring processes - inquire directly about their practices
- You have certain rights regarding automated decision-making under applicable laws
Contact: info@itriders.ai
- REGULATORY COMPLIANCE
15.1 AI Regulations
We comply with applicable AI regulations including:
- (Automated Employment Decision Tools)
- EEOC Guidelineson AI and algorithmic fairness
- Other emerging AI employment regulations
15.2 Audit and Compliance
- We conduct regular bias audits of our AI systems
- We maintain documentation of AI decision-making processes
- We implement privacy-by-design in AI development
- UPDATES TO AI SYSTEMS
- AI models and algorithms may be updated without prior notice
- Significant changes to AI decision-making processes will be communicated
- Users are responsible for staying informed about AI feature changes